Based on current NSW Health guidelines, we are implementing some changes to the way Byron Writers Festival 2021 operates:
Increased cleaning and hygiene procedures.
Hand sanitiser stations will be available throughout frequently accessed areas.
Check in with QR code – all patrons will be required to check in upon entry to the Festival site and external venues (for Satellite events and Workshops). Staff and volunteers will be available to assist those without smartphones to check-in using the Service NSW Concierge app. All attendees will be required to show check in validation to staff at the festival entrance.
All tickets are issued as e-tickets. Please make sure to print out your e-ticket or have it ready on a mobile device as you enter the venue.
Contactless payments are encouraged at all Festival vendors and stalls where possible.
Festival audience capacity to be managed on the Festival site to ensure attendees safety. Events have been carefully scheduled to cater for reduced capacity.
No 3-Day Passes will be sold this year (only 1-Day passes) to allow us to more efficiently track how many people will be on site each day.
COVID Safe training will be undertaken with all festival staff members and volunteers.
Pre-event emails will be sent to all attendees should there be any changes to the safety regulations from the NSW Department of Health.
What you can do to help us have a COVID safe Festival!
Stay at home if you feel unwell at all or displaying any COVID symptoms as identified by the NSW Department of Health.
Check in on entry using the QR codes on display at festival entrances. Download the Service NSW app prior to attending Byron Writers Festival (assistance will be available if you do not have a smartphone).
Wearing of masks is strongly recommended particularly in indoor venues, including at Elements and where physical distancing is not possible. Please bring a face mask.
Practicing physical distancing at 1.5m is strongly recommended, including when queuing at entrances, into events and for food and beverages.
Practise good hand hygiene, sanitiser stations will be positioned around the Festival site.
Be patient with our staff and please adhere to any requests made by staff, including at check in.
Arrive with extra time to check in or address any problem with your tickets.
Bring your e-ticket either printed or on your mobile device
Thank you for your understanding and cooperation. We look forward to welcoming you. Have an excellent Byron Writers Festival 2021!
What happens if I can’t attend the Festival due to border closures or illness?
Byron Writers Festival has introduced updates to our ticketing policy giving people more flexibility in the case of illness or border closure:
If you cannot attend Festival events due to having flu-like symptoms, please contact the Festival to arrange a credit or transfer. If a credit or transfer cannot be facilitated a refund will be given.
If you are planning on travelling to the Festival and can’t attend due to travel and quarantine restrictions, or border closures, please contact the Festival, where possible, 7 days prior to the event to arrange a ticket exchange – and if that can’t be facilitated a refund will be given.
What happens if the Festival is cancelled by government order?
If the event is unable to proceed on the advertised date or location by Government order, Byron Writers Festival reserves the right to reschedule the event and offer a credit or exchange to the rescheduled date, or offer a refund request window of 28 days.